Job Title: Certified Medical Assistant (CMA) – Behavioral Health Outpatient Clinic
Job Summary: We are seeking a compassionate, professional, and composed Certified Medical Assistant (CMA) to join our Behavioral Health outpatient team. Operating under the direct supervision of physicians and nursing staff, you will provide vital clinical and administrative support to facilitate high-quality patient care. The ideal candidate maintains high standards of confidentiality, professional composure in stressful situations, emotional stability, and a genuine passion for working with behavioral health patients.
Compensation Details:
- Hourly Pay Range: $19.90 – $27.00 / hour (commensurate with education and clinical experience).
Comprehensive Benefits Package:
- Health & Dental: Choice of 2 Medical plans and 3 Dental plans.
- Retirement: 403(b) Retirement Plan.
- Tuition Assistance: Tuition reimbursement up to $4,000 per fiscal year for full-time employees.
- Insurance Coverage: Company-paid Life Insurance (2x annual salary), Company-paid Long-Term Disability, Short-Term Disability, Voluntary Supplemental Life (employee, spouse, child), Accident, Critical Illness, and Identity Theft Insurance.
- Flexible Spending: 3 FSA options available.
Key Responsibilities:
- Clinical Procedures & Intake: Perform blood draws (phlebotomy), administer injections/immunizations, collect lab specimens, and obtain vital signs (blood pressure, pulse, temperature, respiration).
- Patient Assistance & Support: Assist patients getting to/from exam rooms, prep patients for examinations and procedures, and provide supportive care during clinical interactions.
- Clinic Communication & Coordination: Handle and return patient phone calls as directed by physicians, relay provider instructions to patients, and assist with medical record documentation, lab slips, and referrals.
- Infection Control & Inventory: Clean, sanitize, and restock exam rooms; requisition clinical supplies to maintain adequate operational stock.
- Teamwork: Operate with flexibility as a supportive member of the multidisciplinary clinical team.
Qualifications & Requirements:
- Education & Training: Completion of at least 2 years in a formal Medical Assistant curriculum or specialized MA training program [Required].
- Clinical Experience: Minimum 3+ years of demonstrated, relevant experience as a Medical Assistant in a clinical setting [Required].
Certifications:
- Active Medical Assistant Certification (CMA / RMA / CCMA) [Required].
- Active Basic Life Support (BLS) Certification through the American Heart Association (AHA) [Required].
- Personal & Professional Attributes: Excellent emotional stability, strong commitment to strict patient confidentiality, calm demeanor in high-stress situations, and outstanding interpersonal skills.