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MedlinkHealth Anesthesia

Patient Account Representative

Camden, New Jersey•Temporary
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About the Job
Role & Administrative Scope:
Primary Scope: Manage revenue cycle workflows including cash posting, claims follow-up, underpayment resolution, and denial management for hospital billing.

Core Responsibilities:
  • Post cash payments and reconcile accounts.
  • Execute claims follow-up and resolve claim denials, underpayments, and Coordination of Benefits (COB) issues.
  • Verify patient insurance eligibility directly with commercial payors.
  • Communicate directly with insurance carriers and patients regarding co-pays, deductibles, and outstanding balances.
  • Resolve outstanding patient accounts in a timely, accurate, and effective manner while delivering excellent customer service.

Primary Payor Networks: Commercial payors including Aetna, UnitedHealthcare, Horizon, and Independence Blue Cross (IBX).

Schedule & Hours:
  • Shift Type: Days.
  • Shift Times: 07:00 AM – 3:30 PM.
  • Shift Duration: 8 Hours / Day (Plus unpaid meal break).
  • Weekly Commitment: 40 Hours / Week.

Candidate Requirements & Qualifications:
Education: High School Diploma or Equivalent [REQUIRED].

Professional Experience:
  • 2 to 3 years of dedicated hospital billing experience [REQUIRED].
  • Proven experience handling claims follow-up, denials, and cash posting [REQUIRED].
  • Strong familiarity working with major commercial insurance payors [REQUIRED].

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